Knife & Fork Collection
About the Company
Credit Terms, Cancellation, and Return Policy
All International orders (any order outside of the continental U.S.) are to be pre-paid. Bank check in U.S. dollars must be received and cleared before any order is shipped.
Contintental U.S., Hawaii, Alaska orders: Mastercard and Visa are accepted when the order is placed.
Pre-payment: Checks or Money Orders in U.S. dollars, made payable to the Myers-Suzio Company. No cash or C.O.D.'s. Orders with checks will be delayed 7-10 days pending check approval. Returned checks are subject to a $40 charge.
Orders for custom imprinted products may require a 50% deposit. The deposit will be charged when the order is placed; balance will be charged when the order is shipped.
All orders are FOB factory; shipping and tax (if applicable) will be added to invoice.
Unimprinted items: Total amount invoiced at time of shipment.
Custom imprinted products: We reserve the right to ship and bill up to 10% over or under the desired quantity.
Corporate accounts may apply for terms of Net 30. Past due accounts are subject to 1 1/2% interest charge per month.
Changes and Cancellations
Any changes to orders or cancellations are subject to charges as determined by the labor and material costs incurred in production, or in the processing of the order to that point.
Blank, non-imprinted stock items:
Factory authorization required before returns will be accepted. A 10% re-stocking fee applies. No credit will be issued for shipping and handling charges. Merchandise must be labeled with a return authorization number issued by the factory within 15 days of shipment.
Custom imprinted products are non-returnable. Credit will be given only for
products. Factory authorization required before returns will be accepted. Merchanise must be labeled with a return authorization number issued by the factory within 15 days of shipment.
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